You know that true partnerships aren’t just about transactions, they’re about trust, shared goals, and delivering consistent value. At the core of any successful collaboration lies a foundation of mutual respect, aligned values, and a commitment to excellence.

One particularly valuable partnership we’ve experienced recently demonstrates the importance of these principles. It all started when we were on the hunt for a new shunt truck, leading us to a collaboration that underscored the importance of trust throughout the supply chain.

Going Above and Beyond

While searching for a new truck, we reached out to members of the One Reimer Advantage (ORA) team to ask for vehicle inspection recommendations. We were surprised when their VP of Sales and Marketing went a step further and offered the assistance of one of their most experienced drivers, Larry.

On a frigid November day, Larry arrived ready to help, sporting a brand-new jacket and a clear determination to go above and beyond. Armed with a flashlight and decades of experience, he meticulously examined the truck with extraordinary attention to detail. Crawling on the freezing pavement, he inspected every inch of the vehicle, ensuring no issue went unnoticed. By the time he finished, the front of his brand new high-visibility jacket was smeared in dirt and grease — talk about taking one for the team!

When the first truck didn’t make the cut, Larry repeated the process at a second dealership, going through the same exhaustive inspection process. Thanks to his efforts, we confidently drove away with a truck that met every standard we needed.

This wasn’t some routine service, and let’s be clear, ORA isn’t in the vehicle inspection business. We couldn’t be happier with the above-and-beyond service we received from Larry and the ORA team. A big thank you to the team at ORA for their support. You are an example of the kind of dedication, expertise, and care that builds enduring trust in partnerships.

Shared Values, Amplified Success

Larry’s actions demonstrate a commitment to quality, collaboration, and care—values that perfectly align with our own. ORA’s team exemplifies these same principles of diligence, reliability, and accountability, creating a foundation for lasting partnerships that strengthen the entire supply chain. When partners share high standards, success multiplies across all operations.

Who You Partner with Matters

Your pursuit of operational excellence deserves partners who match your dedication. With strong partnerships built on shared values, you can trust that every aspect of your supply chain is handled with the same care you provide. Our collaboration with ORA shows how aligned principles create outstanding results, ensuring reliability and professionalism at every step.

Watch for More Customer Success Stories

This partnership exemplifies the power of strong collaboration. It’s inspired us to tell our own stories where team members have gone above and beyond for clients and added the kind of value and trust you hope for. Stay tuned for more stories in our Customer Success Series, where we’ll showcase how partnerships drive exceptional outcomes.

Ready to work with a partner who values your success as much as their own?

Contact us today!